How to process payments that are faxed from my insurance company for EOB payments

  1. Pull up the patient this payment applies to, or if using integration, select the patient in your practice management, and bring them over to DTPayments
  2. Pull the correct patient up in the "card not present" window (Anna Allowed is the patient in this sample)
  3. Enter the Amount of the Payment
  4. Enter the Name of the insurance company in name field
  5. Enter credit card number, and as much information as they provide (exp date, sec code, etc)
  6. Post the payment to your practice management if you are using integration
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