Understanding the Batch Report
The batch reportt give you details about each batch, and deposit for your merchant account. You can find it by going to reports, then click on the batch filter. Once you get to the batch report, it will show you the summary of each batch. The information available is:
Here you will see a list of all your batches with the following information:
- Batch # - system generated
- Tender - DTPayments currently only supports Card tender.
- Sales - the number of sale transactions within the batch
- Sale - total dollar amount of sale transactions within the batch
- Refunds - the number of refund transactions within the batch
- Refund - total dollar amount of refund transactions within the batch
- Net - total number of all transactions (both sale and refund) within the batch
- Net amount - sale dollar amount less the refund dollar amount within the batch
- Opened - date and time stamp of when the batch was opened or when the first transaction was added automatically
- Closed - date and time stamp of when the batch was closed. A batch can be manually closed by a user or automatically closed by specifying a time in payment settings
An open batch is flagged with a green icon on the right side of the batch number
Batch View
To view more information about a specific batch, simply click on the batch line to drill into the details.. Doing so will take you to the batch view in the image below.
This batch view gives you a summary of the payments within the batch as well as a full list of all transactions.
Summary
Most of the summary field is information that was already provided in the list view, however, there are some additions to this data. Here you will see the following fields:
- Sale - number of sale transactions and total dollar amount
- Refund - number of refund transactions and total dollar amount
- Tip - total tip dollar amount. This is only shown if the payment was taken on the MX Express app and a tip was applied during a card transaction
- Net - total sales dollar amount less total refunds dollar amount. Please note tips are not included in this total
- Opened - date and time stamp of when the batch was opened or when the first transaction was added automatically
- Closed - date and time stamp of when the batch was closed. A batch can be manually closed by a user or automatically closed by specifying a time in payment settings
- Closed By - if the batch was manually closed it will show you the name of the user who closed the batch manually. If you use auto close (found in payment settings) to automatically close your batch at a specific time, you will see Autoclose instead of a team members name.
- Card break down - in card batches only you will see a breakdown of the card type and their total transaction amounts to the right of the summary section.
Transaction List
This is the same layout and functionality that you saw on the payments screen. This section shows you a full breakdown of all the transactions that make up this batch.