How to void payments

Sometimes it is necessary to void a payment that was recently taken.  You may have entered some incorrect information, or a patient may have given you the wrong card.  Voiding payments in DTPayments is easy.

1) Go to the report's module

2) Find the transaction in the list and double click it, or highlight it and press the void button at the top, which will bring up a modal window with the transaction details

3) Press the green "void" button

4) you will be presented with a void success screen